Privacy Policy

Who We Are

Boiler Service Irvine operates the website www.boilerserviceirvine.co.uk. This privacy policy explains how we collect and use your personal data when you visit our website or submit an enquiry.

What Information We Collect

When you submit a quote request or contact form, we collect:

• Your name
• Phone number
• Email address
• Postcode
• Details of your enquiry

We also collect standard server log data such as your IP address and browser type when you visit the website.

How We Use Your Information

We use the information you provide to respond to your enquiry and provide you with a quote for boiler services. We do not sell your data to third parties. We may share your enquiry with our Gas Safe registered engineer who may contact you regarding your request.

Legal Basis For Processing

We process your personal data on the basis of legitimate interest — specifically, to respond to enquiries submitted through our website and to provide the services you have requested.

How Long We Keep Your Data

We retain enquiry data for up to 12 months, after which it is securely deleted. You may request deletion of your data at any time by contacting us.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with the ICO (ico.org.uk)

Cookies

This website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us via the contact page.

Last updated: October 2026